City Concierge » Louisville http://cityconciergelouisville.com Louisville Kentucky Thu, 28 Mar 2013 19:00:48 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Down One opens tomorrow. http://cityconciergelouisville.com/?p=1296 http://cityconciergelouisville.com/?p=1296#comments Sun, 24 Feb 2013 21:54:11 +0000 Bart http://cityconciergelouisville.com/?p=1296 Three dollars will not get you a bottle of water at the KFC Yum! Center.  Nor will it get you a hot dog, popcorn, cracker jacks or even a cookie.  And this is only worth mentioning because starting Monday right across Third Street from the arena, you can take the staircase Down One flight from the sidewalk, pass the wall of bourbon and for three whole US dollars get 4 Bacon-wrapped, gorgonzola-stuffed dates that are as good as they sound from the appetizer menu at Downtown’s newest watering hole, Down One Bourbon Bar, and I can’t fathom an odder juxtaposition in terms of marginal utility in this city.

 

It is a good looking room and despite having over 80 bourbons on the menu, including their own proprietary single barrel 9 year old, as well as the aforementioned wall, one would be forgiven for noticing neither the bourbon nor the bar aspects of the title as distractions abound, both on the menus and off, so much so that it takes the eye a bit to notice that they actually have a few big screen televisions up there between the elegantly chandeliered flat black ceiling and the decorative stained glass windows preserved from the Brennan Building, a former holding of the The Al J. Schneider Company.  The mezcal based El Diablo was my first distraction and while the bartender unfussily prepared it, I studied what seems to be a well thought out drink menu with a few local brews making it onto to the beer list, a well balanced selection of reds and whites, a few twists on cocktails both modern and classic, and what has to be one of downtown’s more democratic price ranges.*

 

Then the food started coming out in tasting portions and though it is pub fare- just small plates, soups, salads, sides and sandwiches, it is a new take on bar food, not a wing or chicken finger to be found and it is easy to look at the the outdoor tables beyond the three over head garage style doors as the after taste of the smoked salmon sandwich sample lingers on the tongue and imagine this place as a serious springtime al fresco dining destination.  If all of those bites, the oyster mushroom Po’ Boy, the two-ham, the brisket, the corned beef translate to full size sandwich as the samples would lead you to hope, safe in the knowledge that the Whiskey Chili and sides of jalapeno-cheddar grits, apple-fennel slaw pork bellied baked beans are going to be hits, the private dining room which is accessed via stepping through a British phone booth as has more stained glass from the Brennan Building on the ceiling, will be quite the commodity.  Regardless, I imagine consistent crowds content with nothing more than the aforementioned bacon wrapped goodness, paired with a good measure of bourbon.

 

*To continue on with my ludicrous comparison, across the street the small draft beer is $6.50.  Down One has over 70 adult beverages listed on their drink menu, including the Bourbon Smash and Paloma, for less than that. You may see the whole thing here: http://www.downonebourbonbar.com/images/DownOneDrinkMenu.pdf and the food here: http://www.downonebourbonbar.com/images/DownOneFoodMenu.pdf

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Girlfriend Experience in The Balcony http://cityconciergelouisville.com/?p=1281 http://cityconciergelouisville.com/?p=1281#comments Wed, 13 Feb 2013 01:41:58 +0000 Bart http://cityconciergelouisville.com/?p=1281 The cosmos seemed to have taken a distinct turn against social networking the past week.  Wall Street Journal reported that Twitter doesn’t “work” according to small business owners.  Pew Research Center revealed that more and more Facebook users are taking a break from that website.  And a local bar and restaurant had just started to promote their Digital Detox event that will outlaw any contact with one’s mobile device for the duration of the evening

On the other end of the spectrum, we have Actor’s Theater of Louisville and their second The Balcony event where social networking would not only be encouraged, it would be catered to.  The confirmation of my tickets came with an attachment that listed their accounts on both Facebook and Twitter as well as the designated hashtags for that evening’s production of #Girlfriend and told me to Unwind and Plug In.  To further the boundaries of interaction, a post show gathering at the bar with the cast and crew was promised and there would be a Soundtrack To Your Life insert in the program that asked us to name our mix tape and list the 5 songs that should be on it.

I paid the what seems to be steep $8.00 to park in their garage, grabbed our tickets from will call utterly flummoxed by the reality that people go to the theater in sweatpants, forgetting to stick my head into Edward Lee’s newest venture Milkwood to check out the soft opening instead we ascended the staircase, passed the long line at the bar in the mezzanine, past the poster that warns “This play contains strong language and strobe lighting,” pausing briefly to bow vaguely southwestwardly in appreciation for everything that Brown Foreman does for this city, and into The Balcony where a bar with no line waited for us.  Four dollars a (plastic) glass seemed entirely reasonable for the red wine, though there was no sign of the “light snacks” that were promised on the notice.  My date later allowed that she did see a plastic plate with what looked to be a spent piece of lettuce on it sitting on one of the cocktail tables that lay between The Balcony bar and our seats.

Every seat in the balcony was taken and it’s worth mentioning that I am 6’6” and was quite comfortable the entire time  From my perch I was able to observe only three seats in the lower area that were open.

The main stage:  A chest of drawers over there, a couch (or Subaru, depending upon the context) in the middle, and a dorky kid’s bedroom area over here.  Spartan to say the least, but behind that is another stage modeled after what every 18 year old guy in 1993 wished their basement looked like.  And the lighting rigs that never added too too much to the overall production were in the way of me getting to really visually enjoy that room.  I can’t imagine anyone seated in The Balcony disagreeing with me, and it seems like such an obvious problem to have avoided.  Those unfilled lower level seats were probably better.

We were seated by 7:45 as the notice encouraged us to be so that a docent could appear in our section and inform we the social networkers of, and these are ATL’s words, not mine “what’s cool and what’s lame.”

Ringers off, display dimmed, no recording, I  set my twitter to follow @ATLouisville and it starts like this as the house lights go down but for the one over my head  “Setting:  Alliance, Nebraska.  The summer after high school graduation, 1993.  #Balcony #ActGF”

The embracing of social media types was an ideal set up for me because #Ihatemusicals, and to top it all off, I didn’t like Matthew Sweet back then; there was almost zero chance of me liking him now  So, I was just going to sit there for 90 minutes, whisper snide wisecracks to my date, and distract myself with social networking and frequent trips to the bar since they had left the lights on in this section to accommodate me doing both of those things but there was just one glitch in my plan:  Girlfriend was fantastic.

4 girls pile into the “basement” set, Jyn Yates being instantly recognizable behind her drum kit, can’t see the bass player’s head from here because of the lighting rig, Kelly Richey straps on her Stratocaster, and this 4th person on guitar and keyboards with her back to me, according to the program, is Musical Director Julie Wolf and they launch into a ferocious jam on the intro to the song from which that album and this play takes its name.  And just as the first verse is about to start, they stop.  Great, I think, maybe this will be a musical with no singing.

Enter Will.  It is not the summer after High School as much as it is 5 minutes after High School, or as he calls it, New Years as he dumps his textbooks into the garbage.  He is wearing a T-shirt that is completely covered with from what up here appears to be the periodic table of elements.  He has a Star Wars pillow case and a bedside space shuttle lamp.  He has a jam box and a cassette tape and a first generation cordless landline with retractable antennae which rings as we are introduced to Mike, the play’s only other on stage character.

They are both wearing headset microphones.  There is obviously going to be signing.

What followed was 88 or so minutes of genius and bliss.  Picking up my mobile and checking what they had to say on Twitter simply never occurred to me.  Nor did getting up and getting another glass of wine.

Factor out that lighting rig and everything else was incredibly realized.  The notion quickly takes hold:  Maybe Matthew Sweet’s album Girlfriend was intended to be the soundtrack for early 90s middle American gay teen love.  Everything else makes sense after that, like the prom king type going off to college to become a brain surgeon instead of the Star Wars Space Shuttle guy who is not even planning on escaping his rural hellhole to go to college at all.

A third character begins to emerge; the movie that Will and Mike go to see at the drive in four or five times over the course of that summer. One’d be lead to believe that the movie is called Evangeline, which just also happens to be the name of a Matthew Sweet song.  A super hero, a cop, a extra terrestrial, a lover, and a nun all rolled into one.  I want to see this movie if it exists.  Normally, this is the type of quest that begins with a Google search, else straight to IMDB, but in the spirit of things, I fired off a tweet to which I still await* a reply: “Is Evangeline an actual movie? @ATLouisville.”

They had been using their twitter feed to mostly retweet audience feedback, but also to announce the title of each song as it worked it’s way into the story line, and while Kelley Richey’s left hand was not technically a character in the play, it was something you never wanted to take your eye off as it flew all over the neck of her guitar while the band provided the Matthew Sweet jams and backing vocals to accompany Will and Mike’s working of the lyrics into the script when they weren’t delivering one perfect line of Todd Almond’s dialogue after another, transforming the vibe during the musical moments from taking in a play to checking out a bar band.  Being a dork in love is never easy, never comfortable, but being a gay teenage dork in love in Nebraska in the early 90’s?  And while Sweet’s album brings all of this to life perfectly, it is the dialogue that fleshes out the script

People of a certain age are assured to get a nostalgia kick from the early ninetiesness of it all (especially if they appreciate the fact that they are being encouraged to tweet from their mobile devices about a play set blatantly in a time before mobile devices existed), but the main themes are timeless.  I can’t imagine anyone, regardless of age, gender, or orientation, not being able to identify with Will and his general awkwardness and the anxiety that locks him up while sitting in the front seat of the Subaru night after night at the movies.  You will laugh while cringing at your personal frame of reference for these moments.

After the fact it was apparent that people had been tweeting throughout, but it certainly was never a distraction.  Wrapped up in the comedy, and it was hysterical, was a great deal of sweetness, a touch of bittersweetness, and a depth and empathy that I found surprising.  I was rapt.  Everything gets a standing ovation these days, rendering them meaningless.  Girlfriend earned it.

 

* The replies came.  First “Our detectives are working on it. Will update you as we uncover more!”  and then the next day: “research led us to a film called ‘naked nuns with big guns’ Not the film! Checked with Todd Almond and film is made up!”

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Help for the perfect date just in time for Valentine’s Day | Louisville.com http://cityconciergelouisville.com/?p=1265 http://cityconciergelouisville.com/?p=1265#comments Tue, 12 Feb 2013 19:56:31 +0000 admin http://ccl.acesupdesign.com/?p=1265 by 

Don’t let the stress of making a big impression for Valentine’s Day get you down! City Concierge of Louisville offers “forgetful gentleman” services to keep you out of the doghouse. Owner Laura Wallace will do all of the work to make the holiday perfect for your loved one while you can reap all the rewards!
She’s ready to personally serve you the best of Louisville in order to help you show people in your life how much you care. Let her keep track of your important dates and do everything but take credit! Her business is unique and allows her to act as a concierge for anyone needing help getting around the city or with special services like finding transportation or even getting into a jewelry store after hours for relationship emergencies.
“I basically bend over backwards to make anything a client needs happen,” said Laura.
Some of her duties include getting people booked into restaurants, helping them with shopping, making reservations and recommendations, finding the perfect gift, giving tours of the city and making sure her clients have the best possible Valentine’s experience in Louisville. She strives to surpass expectations for that person’s taste.
She’s known for an array of services like getting guys out of trouble when they forget a birthday or helping someone who has family coming in from out of town. She taps into her vast array of contacts to help people make a good impression on others, whether it is small scale event planning (like a date), entering a shop after hours, or having impressive transportation pick them up. This one woman miracle can help you give your loved one everything they deserve any time of day for a special occasion or for no reason other than to show you care. Have a surprise adventure planned for your significant other; deliver special gifts to your parents; send your boss a brew; let Laura help you get creative and find the perfect way to express yourself – whether or not you remember when you’re supposed to.
“One of my clients bought a car for his wife for her birthday,” Laura explained. “I handled everything; a special menu for her at their chosen restaurant; driving 70 miles to pick up the car; putting a bow on it; storing it at my place; and delivering it.”
City Concierge is also the perfect place to get started if you’re new to Louisville. Relocation assistance is just one of the many other services she can provide. Her office is at 714 E Market St #201 KY 40206 in the East Market Street neighborhood known as “Nulu”. The district has an array of awesome art galleries and restaurants that have been part of an “Earth friendly” ripple in Louisville. City Concierge is open from 11 a.m. to 4 p.m. Tuesday through Friday to act as a Nulu visitor’s center. Visitors can stop in to inquire about the district, pick up maps, and receive free swag.  You can contact her for more info or put her services to use by calling 502-836-4376 or by email at info@cityconciergelouisville.com.

 

See the original article here.

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Louisville concierge shares her insider tips for locals and Derby guests http://cityconciergelouisville.com/?p=1240 http://cityconciergelouisville.com/?p=1240#comments Mon, 11 Feb 2013 23:30:13 +0000 admin http://ccl.acesupdesign.com/?p=1240 May 1, 2012 – 9:59am from Louisville.com

Need transportation to and from the airport or Churchill Downs?

Need an after-hours appointment at a jewelry store to pick up a bauble for a Derby party?

Need reservations at Louisville’s hottest restaurants and bars?

You don’t have to stay at a premium hotel to find premium concierge services. Laura Wallace is the one-woman show behind City Concierge of Louisville, and she’s ready to serve you the best of Louisville. Her business is unique and allows her to act as a concierge for anyone needing help getting around the city or with special services, like finding transportation or getting into a jewelry store after hours for relationship emergencies. Derby can be chaotic, and Wallace can help visiting individuals and businesses enjoy their visit by serving as someone local on their team.

“I basically bend over backwards to make anything a client needs happen,” said Wallace.

Wallace was the head concierge at the Brown Hotel and realized there hadn’t been a real concierge there before her for years. She said that it didn’t really have much to offer guests. She proceeded to build a knowledge base about Louisville and to make connections all over the city so she could be more helpful to the people staying there. Management took notice and provided her with more books and educational materials. Wallace also impressed the Brown with her ability to help other employees do the same. The Brown took notice and made sure she was there to run things when they wanted to ensure superior service—like when George Bush Sr. was staying there or for the Ryder Cup.

“I liked taking care of people; I liked the job,” said Wallace. “But I hated the schedule and working with a management team.”

After Wallace left the Brown, hotel management continued to call and ask for her help with affluent clients. A friend suggested she give them a high hourly rate, and she was inspired to begin her own concierge business so she could continue to provide services on her own terms.

Some of her duties as a concierge include getting people booked into restaurants, helping them with shopping, making reservations and recommendations, finding the perfect gift, giving tours of the city and making sure her clients have the best possible Louisville experience. Wallace also helps locals rediscover their city and learn about Louisville in ways they may not have before.

She also helps locals with an array of services like getting guys out of trouble when they forget a birthday or helping someone who has family coming in from out of town, such as at Derby time. She helps people make a good impression on others, whether it is small-scale event planning (like a date), entering a shop after hours or having impressive transportation pick them up.

“One of my clients bought a car for his wife for her birthday,” said Wallace. “I handled everything; a special menu for her at their chosen restaurant, driving 70 miles to pick up the car, putting a bow on it, storing it at my place and delivering it.

Relocation services are another popular offering of City Concierge of Louisville. So impressed with Louisville that you want to move her? Wallace takes people to look at homes, furniture and other local needs. She also helps corporations who want to wine and dine potential employees by entertaining them and helping them to fall in love with our city. Wallace was able to pull 21 Derby tickets for Millionaire’s Row seemingly out of thin air one year when some people flew in and found their ticket broker did not actually have their tickets.

“Showing people around the city is the best job in the world,” she said. “I had this couple that had traveled to over 100 countries. They owned a vineyard and publishing company and had always dreamed of visiting Churchill Downs. It was so cool to see them nearly jumping up and down like kids at age 60 when I took them there. They were so happy. That’s the best.”

Here are some of Wallace’s insider tips:

Avoid Fourth Street Live! at all costs

Its mostly corporate and doesn’t represent the city. You’re not going to have good food or get an idea of anything that Louisville is about. You’re going to get a generic experience that you can get in in any city and overpay for it.

Experience Louisville at The Rudyard Kipling, Actor’s Theatre or The Why Louisville store. Ride the Belle of Louisville. St. James Court is also an amazing place.

There is a lot of history in Louisville. Conrad Caldwell House is a historic mansion in the Court built in 1883. It offers tours and hosts events like the Spirit Ball in Winter. The Old Louisville Chamber of Commerce can give you information on walking tours or ghost tours in the fall. Speaking of ghosts, Waverly Hills Sanatorium has been cited on TV as one of the top 10 haunted places in the world.

Nulu is a great district to visit on East Market Street

This neighborhood has an array of awesome art galleries and restaurants, and has been part of an Earth-friendly ripple in Louisville. Wiltshire on Market is Wallace’s top recommendation for a restaurant. Its dishes are made with all fresh and mostly local ingredients that they get from farmers so it’s never the same menu.  If this restaurant were in New York City, you wouldn’t be able to get in for six months.

If you’re looking for some grooming…

Try Market Street Barber or Derby City Chop Shop (for guys). They’re hip full service shops that give great haircuts and have affordable pricing. Market Street Barber gives a great straight shave, while Derby City Chop Shop sells LPs and grooming products like tins of mustache wax. Women should check out C Luv Grow in Lyndon. It offers a line of all organic products

Stay at 21c or the Seelbach

Wallace’s favorite hotels are 21c Museum Hotel (one of the top hotels in the world), which offers extraordinary toiletries and an art museum and the Seelbach, which has an amazing history, great food and is gorgeous. The Al Capone room is breathtaking.

Here’s a cool thing to do in Louisville

Visit Best of Louisville Magazine winner De La Torres on a Wednesday night for Spanish cuisine and free Spanish Classes. Stick around to enjoy La Bodega tapas bar.
Coming up…

It’s currently closed for maintenance, but Dreamland Filmworks Theater is in the back of Decca on East Market. It’s like a roadhouse with a lot of pews and cushions, where you can gather with friends and watch films. Up until this point, it’s been BYOB, but it’s currently renovating to have local beer on tap. IT has artistic flicks, mainstream films, and a monthly theme like “Hysterical Women”.

You can contact Wallace for more info or put her services to use by calling 502-836-4376 or by email at info@cityconciergelouisville.com.

Photos by Joe Mays: Alien Twilight Photography

View the original article here.

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Finding Luxury Concierge at the 2012 Kentucky Derby http://cityconciergelouisville.com/?p=1227 http://cityconciergelouisville.com/?p=1227#comments Mon, 11 Feb 2013 23:05:14 +0000 admin http://ccl.acesupdesign.com/?p=1227

Finding Luxury Concierge at the 2012 Kentucky Derby: Fan’s View

By  | Yahoo! Contributor Network – Thu, Apr 26, 2012 4:51 AM EDT

More than a sporting event, the Kentucky Derby is a premiere fashion and luxury living exhibition. Just like the Dubai World Cup, high-end sponsors seek out Churchill Downs and upper crust tourists follow. With that, the idea of festivities surrounding the Kentucky Derby are built on the principles of extravagance.

When thinking of keywords that adjoin experiences like being a celebrity or multi-millionaire, the concepts of service expand into a smaller — but much needed realm. However, according to Laura Wallace of Louisville’s City Concierge, there is one important piece of the full-indulgence experience missing at many hotels hosting Kentucky Derby guests.

Differences between concierge services in Louisville

Published on the cover of Louisville magazines such as Today’s Woman, Wallace is the noted owner of Kentucky’s City Concierge. Along with a referral from Tommy Erdelyi of the Ramones, she also has one from Brad Walker, Vice President and General Manager of Louisville’s five-star Brown Hotel, thanking her for working with his guests.

When speaking about the way she provides services to clients, a clear distinction emerges between her concierge and those found at hotels in Louisville. Mainly, her company is built on personal connections to affluent services and places throughout the city. The goal of her company is to customize tours and top-notch service coordination with clients and their staff.

By contrast, some hotels in Downtown Louisville see concierge differently. For example, when you request concierge with a few Downtown hotels, this year they may direct you to their front desk staff instead. Obviously, this system of using front desk staff in the place of dedicated concierge will not fully meet the needs of all tourists attending the Kentucky Derby. This is where City Concierge and its employees come into play.

Is hotel concierge enough for the Kentucky Derby?

During the weekend of the Kentucky Derby, there will be many easy recommendations for hotel concierge to make. The usual referrals to top restaurants, spas, museums, and other tourists attractions are not specialized knowledge for locals. On the other hand, many essential luxury shops, private parties and services are closed to the public during the Kentucky Derby weekend.

To demonstrate this difference between using full service concierge and front desk staff, think about correcting things that commonly go wrong. For instance, an out of town tourist having a bad hair day is planning to broadcast live from the event on national television — but does not know the best salon in Louisville. The issue is that hotel guests may not have the local connections to get a hair stylist to open their closed shop on Derby weekend.

Other problems that the rich and famous deal with are coordinating with local restaurants to allow for private dining and security adjustments.

When you need more concierge

Although there is a chance that the front desk staff at a hotel may be able to find a top hair stylist during the Kentucky Derby, Wallace’s City Concierge, with their Rolodex full of years of personal referrals, would be the natural solution. Like most luxury items, City Concierge’s tours and services are custom designed. In addition, if you need extra transportation or personal assistant services, City Concierge can make you a referral.

In the end, Wallace feels that there are three hotels in Louisville that have true five-star concierge. Besides her own company, she recommends the Seelbach Hilton’s Larry Johnson (who literally wrote a book about the Seelbach), Leean Gillbrannock at the Marriot Downtown, and the Galt House concierge staff.

To get in touch with City Concierge of Louisville any time of the year, a direct phone line can be used (with prices varying before and after 11 p.m.) at 502-836-4376.

View the original article here.

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Retrofit Vintage – A Short Video http://cityconciergelouisville.com/?p=1133 http://cityconciergelouisville.com/?p=1133#comments Wed, 06 Feb 2013 03:55:01 +0000 admin http://ccl.acesupdesign.com/?p=1133

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Volare: Italian Dining at its Finest http://cityconciergelouisville.com/?p=71 http://cityconciergelouisville.com/?p=71#comments Fri, 26 Aug 2011 12:54:27 +0000 Laura http://temp1.acesupdesign.com/?p=71 From the moment you step inside the glass doors into the intimately burnished wood-trimmed setting of this upscale Italian Ristorante; prepare to be treated with superior service. With your reservation, a friendly face shall direct you to your seat faster than you can sing, “Papa Loves Mambo”. Their staff is consistently attentive, taking an intuitive aim in providing you with a memorable experience.

Speaking of experience, time spent dining at a white cotton-covered table here is just that.

If you close your eyes and breathe in the aroma of tomato, thyme, and parmesan; you can almost transcend yourself to the rolling hills of Italy’s countryside. Prepare to be rimasta colpita, or as the Italians say, “impressed!”

To start, Volare exhibits an elaborate collection of wines ranging from Rosenblum’s Kathy’s Cuvee, to Cusumano Nero D’Avola.

For a stimulating culinary encounter, consider the Cappesante: seared u-8 sea scallops delicately placed over a light English pea puree, truffle oil, and crowned with crispy prosciutto. – Or the Capellini con Pollo: grilled chicken, roasted roma, and spinach gently tossed with homemade capellini pasta with basil and crumbled feta cheese. The Pollo fra Diavolo gives a good kick with its spicy tomato sauce and for those who prefer a more delicate flavor, the Melon and Prosciutto and the Risotto con Gambero each have a light taste.

All food is made fresh daily in-house: Executive Chef Joshua Moore incorporates into his dishes organic produce grown from his 10 – acre farm. Your senses will detect this organic goodness in the Cucumber Soup comprising crisp cucumbers, sweet onion, garlic, buttermilk, vegetable stock, sour cream, fresh basil, thyme, and Italian parsley.

Top the evening off with the artistic presentation of the Crème Brûlée Di Giorno or become wooed by the palatably luscious Tartufo.

With presentations like these, it is no wonder that Volare is currently celebrating their 7th year anniversary, which is celebrated with a red, white, and green fabric artfully placed above the bar and the proud displaying of the Italian flag. For additional festivities, Volare is offering a variety of $7 specials for 7 weeks –running August 7th through September 24th.

Whether you are a singleton or graced with the company of friends, Volare Italian Ristorante is a fine dining affair you will remember: attentive service, an engaging culinary encounter, and a warm atmosphere where everyone should feel welcome.

Visit Volare at:

2300 Frankfort Ave
Louisville, KY 40206-2410
(502) 894-4446

Hours Are:
Mon – Thurs: 5pm-10pm;
Fri – Sat: 5pm-11pm;
Sun 11:30am-2:30pm, 4pm-10pm

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